We are happy to accept non faulty Goods back from you within 30 days of the Goods being delivered however the Goods must be an a saleable condition, cannot be personalised and must be in their original packaging. Whether Goods are considered resalable is at the discretion of the Company.
Goods returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you. We will also send our courier UPS to collect the Goods, or you can send them back yourself. The cost of returning non faulty goods must be borne by the customer.
When you return Goods to us because you claim that the Goods are defective, we will examine the returned Goods and will notify you of your refund via e-mail within a reasonable period of time. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within 30 days from receipt of the returned Goods or 30 days from refund approval following inspection of the faulty Goods.
Any Goods returned after 30 days will not be entitled to any refund whatsoever.